FAQs

What type of files do you accept?

You may send .jpg, .jpeg, .psd, .tif, .tiff, .eps, .ai, .pdf. We prefer you save files as a .pdf or .eps with all fonts outlined. Also remember to add crop marks and flatten your files before uploading.

What is CMYK?

CMYK stands for Cyan, Magenta, Yellow, and Black. This is the industry standard process colors used in full-color offset printing. The combination of these four colors can produce a wide spectrum of colors. Cyan, Magenta, and Yellow combine to create the color, while Black is used to change the shade of the color.

What color mode should my files be?

CMYK. We print in CMYK, if we receive files in RGB there will most likely be a color shift and you might not be satisfied with your print job.

What is RGB?

RGB stands for Red, Green, and Blue. These are most commonly used with web design, television screens and computer monitors but are not used in offset printing. RGB files should be converted to CMYK prior to uploading. Colors may need to be adjusted after the conversion and may not appear correct on your monitor.

Why should I convert my fonts to outlines?

Converting your text to outlines is the most effective way to ensure your typefaces look exactly as you designed them. Once text has been converted to outlines, it can no longer be typeset like standard text layers, so be sure to save your native files accordingly.

What resolution do you recommend?

No less than 300dpi. Low resolution files will print pixilated.

How much of a bleed do you need?

The bleed should be 1/8” (.125”) past the cut line. Anything you don’t want cut should be at least .125” away from the cut line. Please include crop marks to insure your print job is cut correctly.

Do you accept Word or Publisher files?

We do, but would prefer if you could convert your files to PDF.  This way your files will print with the correct fonts and margins you originally intended.

Additional charges may apply if we need to adjust your files.